Frequently Asked Questions
Q: When should I book my character visit?
A: As soon as you know your date and location! We recommend booking at least 2 months in advance to ensure our availability. All events are booked on a first come first serve basis, though sometimes we are able to accommodate last minute requests. We will often have parties booked up to 6 months in advance, so don’t hesitate to fill out our inquiry form!
Q: How far do you travel?
A: We travel up to 100 miles from our home base of Weston, West Virginia.
Q: Do babies and adults count for the party guest limit?
A: No, only children ages 3 and up, who plan on participating in activities and games will count.
Q: Can I tip the performer?
A: Tipping is certainly welcome, but not expected from your performer. If you feel the performance was over the top and would like to show your gratitude, then you can discreetly hand the tip to her royal attendant or to them once away from your guests. We can also send you your performer’s Venmo or Cash App after your party at your request.
Q: Do I need to supervise the children at my event?
A: Yes! We want to make this event a magical day for everyone. Though our performers are great with children, they cannot be held responsible for any disruptions. If you notice a child is not cooperating with the activities, we ask that the child be taken aside by a guardian. Some children can be a bit star struck when they meet their hero and may need their guardian around to boost their confidence.
Q: What do I need to provide?
A: Our performers will bring all game items and craft supplies needed for an amazing visit! The only things that we ask for is a designated spacious area to play games, a table for crafts, and a chair for the performer to use during story time. For extreme temperatures or unruly weather, we request the event be held indoors or have a covered area for the performer.
Q: What is your cancellation policy?
A: Stuff happens! We get it! Sometimes events are cancelled or rescheduled. We are happy to help you reschedule your party to another date within 2 months of the original date. However, we cannot guarantee full availability of dates or characters due to other parties. If you decide to cancel your party with Little Glass Slipper altogether then you will forfeit your deposit as they are nonrefundable.